Terms and Conditions

LAST UPDATE: 2026 PUBLISHED: 2026

These Terms and Conditions ("Terms") govern your use of our website, products, and services ("Services") provided by Clive AI ("we," "us," or "our"). By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website and Services.

About Clive AI and Juno

Clive AI is committed to transforming how companies handle data, bringing real-time insights to every decision by seamlessly integrating with documents, APIs, Slack, Google Drive, Microsoft Outlook/Teams, and other external systems.Our AI assistant, Juno, is designed to assist with a wide range of tasks, including recruitment support (resume parsing, candidate ranking, interview scheduling, and final candidate assessments), analysis, question answering, coding, and customer-facing queries such as customer service automation. In the future, Juno may perform actions based on user commands, such as modifying records, setting tasks, or updating recruitment pipelines.

Acceptance of Terms

By accessing or using our website or Services, you agree to comply with and be bound by these Terms. These Terms apply to all users of the Services, including visitors, registered users, partner administrators, and customers.

Intellectual Property

Ownership: All content on our website and system infrastructure, including text, images, logo designs, trademarks, and software, is the property of Clive AI and is protected by international intellectual property laws.AI-Generated Content: Content generated by Juno ("AI-Generated Content") is owned by Clive AI. You are granted a limited, non-exclusive, non-transferable license to use AI-Generated Content for your personal or internal business purposes. Redistribution, modification, or commercial use of AI-Generated Content without our prior written consent is prohibited.User Content: Any content you submit to our Services, including candidate resumes, job descriptions, feedback, suggestions, and data, remains your property. By submitting content, you grant Clive AI a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and distribute your content in connection with providing and improving our Services (subject to the restrictions in our Privacy Policy regarding Google user data and other integrated API data).

Data Privacy and Security

Data Collection and Use: We collect and process personal and business data to provide and improve our Services. This includes information you provide directly, data collected through integrations with third-party services, and usage data. Google user data obtained via Google APIs is used only to provide the specific Calendar and Drive features you enable and is not used for advertising or generalized AI training.Compliance: We adhere to relevant data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our Privacy Policy outlines our data handling practices in detail. Our use of Google user data complies with the Google API Services User Data Policy, including Limited Use.User Rights: You have the right to access, correct, delete, and restrict the processing of your personal data. To exercise these rights, please contact us at privacy@cliveai.com.Data Security: We implement robust security measures, including encryption in transit and at rest, access controls, and regular security audits, to protect your data from unauthorized access, disclosure, alteration, and destruction.

Disclaimer of Warranties

General Disclaimer: Our Services are provided on an "as-is" and "as-available" basis. We make no warranties or representations about the accuracy, completeness, reliability, or suitability of the information and content provided through our website or Services.AI Limitations: While Juno is designed to assist with various hiring and operations tasks, it may generate inaccurate, incomplete, or misleading information. Juno operates based on patterns in data and does not possess consciousness or understanding. Users are responsible for verifying critical information (such as resume qualifications and interview scheduling details) independently.No Guarantee: We do not guarantee that our website or Services will be free from errors, interruptions, or other defects. We are not responsible for any delays or failures in performance resulting from technical issues beyond our control or downstream API downtime (e.g., Google or Microsoft API service disruptions).

Limitation of Liability

General Limitation: Clive AI shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use our website or Services, even if we have been advised of the possibility of such damages.AI-Generated Actions: We are not liable for any actions performed by Juno based on user commands, such as modifying candidate records, sending automated emails, or scheduling events. Users are responsible for verifying and validating any actions taken by Juno.Maximum Liability: Our total liability to you for any claim arising out of or relating to these Terms or your use of the Services shall not exceed the amount you have paid us for the Services during the twelve (12) months preceding the claim.

User Conduct and Responsibilities

As a user of our Services, you agree to adhere to the following responsibilities:1. Compliance with Laws: You must use the Services in compliance with all applicable local, national, and international laws, including data protection and employment discrimination regulations.2. Account Security: You are responsible for keeping your account login details secure. You agree to notify us immediately of any unauthorized use or access to your account.3. Data Authenticity and Consents: You represent and warrant that you have obtained all necessary permissions, consents, and legal grounds to upload and process candidate resumes, job descriptions, and integrations within the Services.4. Prohibited Activities: You agree not to use the Services for fraudulent or malicious purposes, decompile or reverse-engineer our platforms, bypass any security measure, upload malware or harmful code, or use Juno to create or distribute harassing, discriminatory, or unlawful content.

AI-Specific Risk Disclosures

Potential Biases: Users should be aware that Juno may exhibit biases inherent in its training data or algorithmic modeling. While we actively work to identify and minimize such biases, they may still influence AI outputs, resume ranking, and recommendations. Users should review and evaluate AI recommendations critically and not rely on them as the sole basis for hiring decisions.Ethical Use Requirements: Users must utilize Juno in an ethical and responsible manner. The service may not be used for malicious purposes, harassment, discrimination, or any activities that could cause harm to individuals or organizations. Violations will result in immediate service termination.Transparency Commitment: We maintain transparency about Juno's operations, including our data usage practices, AI training methodologies, and decision-making processes. Detailed information about these aspects can be found in our AI Operations Disclosure document, which we regularly update to reflect system changes and improvements.

Third-Party Integrations and Dependencies

Use of Third-Party Services: Our Services integrate with third-party platforms such as Google (Calendar, Drive, Meet), Microsoft (Outlook, Teams), Slack, LinkedIn, Zoom, and payment processors (Stripe, Paystack). Your use of these integrations is subject to the respective terms and conditions of those third parties.Disclaimer for Third-Party Services: We are not responsible for the availability, accuracy, policy compliance, or stability of third-party services. Any issues arising from the use of third-party integrations are subject to the terms and conditions of those services, and any failure on their part does not constitute a breach of these Terms by Clive AI.

Use Case Specifications

Internal Data Handling: When using Juno for internal data analysis, recruiting, and operations, users must comply with their organization's data governance policies and applicable data protection regulations. This includes proper data classification, access controls, and security measures.Customer-Facing Applications: For customer service automation and candidate-facing functionalities, users must follow industry best practices regarding communication, data privacy, and service quality standards. This includes maintaining appropriate data handling procedures, ensuring transparent communication, and protecting candidate information.

Dispute Resolution

Negotiation and Mediation: In the event of a dispute, both parties agree to attempt to resolve the matter through informal negotiations. If unresolved, the parties may seek mediation before pursuing arbitration or litigation.Arbitration: Any disputes not resolved through negotiation or mediation shall be submitted to binding arbitration in accordance with the rules of the Nigerian Arbitration and Conciliation Act (or its successor legislation). The arbitration shall be conducted in Nigeria, and the decision shall be final and binding.Litigation: If arbitration is not feasible, disputes may be resolved in the state or federal courts located in Nigeria.

Accessibility and Usability

Commitment to Accessibility: Clive AI is dedicated to ensuring that our Services are accessible to all users, including those with disabilities. We strive to adhere to recognized accessibility standards and continuously improve our Services to accommodate diverse user needs, including features for screen readers, keyboard navigation, and other assistive technologies.Accessibility Standards: We work to maintain compliance with international accessibility guidelines and standards, including WCAG 2.1 recommendations. Our development team regularly reviews and updates our platform to ensure optimal accessibility across different devices and assistive technologies.

Termination of Services

Termination by Clive AI: We reserve the right to terminate or suspend your access to our Services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for non-payment of subscription fees.Termination by Users: You may terminate your use of our Services at any time by canceling your subscription and discontinuing access. Upon termination, all licenses granted to you under these Terms will immediately cease.Effects of Termination: Upon termination, your right to use the Services will cease immediately, and you must promptly discontinue all use of the Services. Any provisions of these Terms that by their nature should survive termination will remain in effect.

International Users

Applicability: These Terms apply to users worldwide. However, users located outside Nigeria must comply with all applicable local laws and regulations in addition to these Terms.Compliance with Local Laws: If any provision of these Terms conflicts with local laws in your jurisdiction, the local laws shall take precedence, and the conflicting provision shall be modified to comply with such laws.Jurisdiction: Any legal actions related to these Terms or the use of our Services shall be governed by Nigerian law, and courts in Nigeria shall have exclusive jurisdiction. By using our Services, you agree to submit to the jurisdiction of Nigerian courts for any disputes arising from these Terms.

Updates to Services and Terms

Service Modifications: We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. These modifications may affect features, functionality, quotas (e.g., credit systems, storage limits), or availability of the Services.Terms Updates: We may update these Terms from time to time. Updated Terms will be posted on our website and will become effective immediately upon posting. Continued use of the Services after any changes constitutes your acceptance of the new Terms.Notification of Changes: We will communicate significant changes to the Terms to users via email or through prominent notices on our website. It is your responsibility to review any updates to these Terms when notified.

Feedback and Improvements

Encouragement of Feedback: We actively welcome and encourage our users to provide feedback, suggestions, and ideas about our Services. Your input is valuable in helping us improve and enhance the user experience for everyone.Use of Feedback: By submitting any feedback, suggestions, or ideas, you grant Clive AI a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate such feedback into our Services without any obligation to compensate you or provide attribution.Implementation of Feedback: While we value all feedback received, we reserve the sole discretion to determine whether and how to implement any suggestions or ideas into our Services.

Contact Us

If you have any questions, concerns, or requests related to these Terms or our practices, please contact us at:Business: Clive AI, IncType: Delaware C CorpLocation: Dover, Delaware, USAEmail: hi@cliveai.com

Miscellaneous

Entire Agreement: These Terms constitute the entire agreement between you and Clive AI regarding the use of our Services and supersede all prior agreements and understandings.Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Clive AI may assign these Terms without restriction.

Conclusion

By using our website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.