Inviting a New Team Member
Inviting a New Team Member
Step 1: Navigate to Team Section
Go to Team > Add Team Members in your sidebar navigation.
Step 2: Enter Member Details
Email Address: Enter the user's work email (they must verify this address)
Full Name: First and last name (they can update this later)
Role Assignment:
Admin: For hiring managers who need full access to workflows and team management
General (Recruiter): For team members who will source candidates and manage pipelines
Step 3: Send Invitation
Click "Send Invite". The user will receive an email with a secure link to join your workspace.
Managing Pending Invitations
Track invitations in Team > Pending Invitations:
Action
When to Use
Resend
User didn't receive email within 24 hours
Revoke
Sent to wrong email or role changed before acceptance
Edit
Update role assignment before user accepts
Copy Link
Send invite URL directly via Slack/Teams if email filters are blocking
Expiration: Invitations expire after 7 days if not accepted. Expired invites appear in "Inactive" tab for reference.
What Happens Next
User receives email with subject: "You've been invited to join [Company] on Juno"
Account creation: They set password and complete profile (2-3 minutes)
Auto-assignment: Based on your role selection, they gain immediate access to:
Assigned job postings
Relevant candidate pipelines
Appropriate tool permissions (scheduling, feedback forms, etc.)
Notification: You receive an alert when they successfully join
Troubleshooting
Issue
Solution
"Email already in use"
User has existing Juno account with that email—contact support to merge
Invitation stuck "Pending"
Ask user to check spam/junk folders for "noreply@usejuno.io"
Wrong role assigned
Super Admin/Admin can modify role anytime in Team > Members without re-inviting
External recruiter needs limited access
Use Invited Member role (expires automatically, limited visibility)