Roles and Permission on Juno

Overview

Juno's role hierarchy ensures that hiring can scale without losing oversight. Super Admins maintain ultimate control over team access, Admins drive recruitment operations, and General users execute the day-to-day hiring work.

🔴 Super Admin

The account owner with full user lifecycle control and unrestricted hiring access.

Team Control

• Enable/disable any team member: Instantly deactivate (soft delete) or reactivate Admin and General user accounts without permanently deleting data

• Manage user status: Suspend access for offboarding employees or paused contractors; restore access when needed without re-inviting

Hiring & Operational Access

• Full hiring capabilities: Conduct interviews, screen candidates, generate offers, and manage pipelines (same functional access as General users)

• Cross-team visibility: Access all candidate data and hiring workflows across every department and role

• Configuration authority: Modify organization settings, integrations, and workflow automation

Account Ownership

• Billing management: Control subscriptions, payment methods, and invoicing

• Role elevation: Promote General users to Admin status (cannot create other Super Admins without ownership transfer)

⚠️ Critical Permission: Only Super Admins can disable/enable team members. If someone leaves the company, you must use this role to revoke access immediately.

🟡 Admin

Hiring managers and team leads who build the recruitment pipeline and expand the team.

Team Expansion

• Add new team members: Invite General users (Recruiters, Interviewers) to the workspace

• Initialize user setup: Assign initial permissions and functional roles (Recruiter vs. Interviewer) upon invitation

Hiring Operations

• Conduct full hiring process: Create job postings, screen resumes using AI ranking, schedule interviews, and send offer letters

• Pipeline management: Move candidates through all hiring stages and coordinate with interview panels

• Workflow configuration: Customize screening questions, interview templates, and evaluation scorecards

Limitations

• ❌ Cannot disable/enable users for permision higher than General: They can only add and remove General Users

• ❌ Cannot modify billing: View-only access to subscription details

• ❌ Cannot manage Super Admin accounts: Cannot invite, remove, or modify other Admins or Super Admins

💡 Hiring Tip: Admins should handle the bulk of candidate screening and interviewer coordination, escalating user access issues to Super Admin.

🔵 General

The execution layer for day-to-day recruitment activities without team management overhead.

Core Hiring Functions

• Conduct interviews: Access candidate profiles, review AI-generated questions, submit feedback scorecards, and coordinate scheduling

• Support hiring decisions: Grade candidates, add evaluation notes, and recommend next steps (reject, advance, or offer)

• Personal workflow management: Connect personal calendars, set availability preferences, and manage assigned candidate pipelines

Access Boundaries

• ❌ Cannot add team members: No invitation privileges; new user requests must route through Admin or Super Admin

• ❌ No user management: Cannot modify, disable, or view other team member accounts

📊 Quick Reference: What Each Role Can Do

🔄 Common Workflows

Offboarding an Employee:

1. Super Admin navigates to Settings > Team Members

2. Toggle user status to Disabled (immediate access revocation)

3. Data retention policies automatically archive their candidate assignments for Admin review

Expanding the Hiring Team:

1. Admin sends invitation via Team > Invite Member

2. Assigns General role with specific function (Recruiter or Interviewer)

3. Super Admin retains oversight to disable access if needed later